A trigger beats a profile, every time
A company that matches your customer profile might buy something, someday, from someone. A company that just lost its only Salesforce admin, or got a stop-work order, has a problem with a date on it. The first is a mailing list. The second is a conversation you’re welcome in.
So we start from what leaves a trace in public. Depending on what you sell, that’s
- job postings for the role that signals the pain,
- migration and platform announcements,
- funding rounds and acquisitions,
- inspection results and violation records,
- permit filings and bid boards,
- licence changes,
- leadership moves,
- new facility openings,
- and the forums where the people doing the work ask each other for help.
Every one of those is a moment where someone went from tolerating a problem to trying to solve it. That’s the only moment worth writing to.